Service Tracker
A live tracking link sent to customers at check-in. No app. No login. Just a real-time view of their vehicle's progress through your service department.
Zero
App downloads needed
Live
Real-time updates
Auto
Email notifications
harzand.ai
Service Tracker
AB12 CDE
Hi James
Your vehicle is being cleaned.
Progress
Checked In
With Technician
Being Valeted
Ready to Collect
What it does
Customers see exactly where their car is in the service process — checked in, with technician, valeting, or ready — in real time.
Check-in confirmation and "ready to collect" notifications fire automatically. No manual messages.
If a job is running late, the customer is told before they have to ask. Fewer angry calls, better reputation.
One view of every job in the bay, who owns it, and whether anything is running behind. Built for service managers.
How it works
01
Takes 30 seconds. Reg plate, customer name, email. That's it.
02
An email lands instantly with a live link. No app, no login required.
03
As the advisor progresses the job, the customer's page updates live. When it's ready, they're notified immediately.